Frequently Asked QuestionsWhat’s the difference between the free and creator plan? Free is still usable, our creator plan is just for those who produce content at a larger scale. Free users still have access to all of our general features!
Can I cancel my subscription at any time? Yes, you can cancel your creator plan at any time! Out will still store all videos previously imported for up to 3 months after your subscription ends. You can still export and download your videos at any time during this period.
What if I have a bigger team? We offer a specialized plan for creator teams! Get in contact at [email protected].
What forms of payment can I use? We use Stripe to process all transactions for our plans. This includes all major credit cards.
Can I get a refund for buying your creator plan? You can take a look at our Refund Policy.
I found a bug on Out. If you find a bug while using Out, please send a detailed description of it to [email protected]. We appreciate your help!
Contact our team Have questions that aren’t listed above or need support with Out? Send us an email at [email protected] and our team will reach out.
