Privacy Policy

Last Updated: January 5, 2025

Introduction

Welcome to Out ("we," "our," or "us"). This Privacy Policy explains how Out, LLC collects, uses, discloses, and safeguards your information when you use our website (https://out.so/) and our social media content management service (collectively, the "Service").

Please read this Privacy Policy carefully. By using the Service, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Information You Provide to Us

When you use Out, we collect several types of information, including:

Account information: email address, username, and password
Social media account access: When you connect your social media accounts (Instagram, YouTube, and TikTok), we receive access to content and account information through their OAuth authentication process
Content you import or create through our Service
Usage data and interactions with our Service
Communications with us, including customer support inquiries

Information Automatically Collected

We automatically collect certain information when you use our Service, including:

Device information: IP address, browser type, device type, and operating system
Usage data: How you interact with our Service, including features used and time spent
Cookies and similar tracking technologies: We use these to maintain your login session and collect analytics data through Plausible Analytics

How We Use Your Information

We use your information for the following purposes:

Providing and maintaining our Service
Processing and scheduling your social media content
Analyzing usage patterns to improve our Service
Communicating with you about updates, support, and service-related notices
Ensuring the security and proper functioning of our Service
Complying with legal obligations

Data Storage and Security

We implement appropriate technical and organizational security measures to protect your information, including:

Encryption of OAuth credentials in our database
Secure storage of imported content on our servers
Regular security assessments and updates
Limited employee access to user data

We retain your data indefinitely until you request deletion of your account.

We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:

With the social media platforms you connect to our Service, as necessary for functionality
With Plausible Analytics for website analytics
If required by law or to protect our legal rights
In the event of a business transfer or acquisition

Your Rights and Choices

You have certain rights regarding your personal information:

Access and update your account information
Disconnect social media accounts
Request deletion of your account and associated data
Opt-out of communications (except essential service notifications)

California Residents' Rights

Under the California Consumer Privacy Act (CCPA), California residents have additional rights:

Right to know what personal information we collect and how we use it
Right to delete your personal information
Right to opt-out of the sale of personal information (though we do not currently sell personal information)
Right to non-discrimination for exercising your privacy rights

To exercise these rights, contact us at [email protected].

Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect or maintain information from anyone under 13. If we learn that we have collected personal information from a child under 13, we will delete it immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Continued use of the Service after changes constitutes acceptance of the updated Privacy Policy.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Out, LLC
Email: [email protected]

Definitions

"Service" refers to the website https://out.so/ and all related services provided by Out, LLC
"Personal Information" means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked with a particular consumer or household
"OAuth" refers to the authentication protocol used to securely connect your social media accounts with our Service